Distributor Benefits

The benefits recognised by Distributors provide a clear value proposition for selling the monitoring solution as part of the overall product offering.

The Cortexo LiveHMI monitoring solution provides a Risk Mitigation benefit to the Distributor by:

• Providing a mechanism to closely monitor, assess and report on WhisperGen performance
• Providing a mechanism to identify early (in warranty) any technical issues

This reduces the risks associated with new technology through better and more timely information

The Cortexo LiveHMI monitoring solution provides a Technical Support benefit to the Distributor by:

• Providing the ability to optimise maintenance support cycles based on knowledge of current and historical WhisperGen performance
• Providing a means of viewing key performance data around a technical "event" to enable enhanced support and the ability to provide better information and advice to customers
• Allowing for more efficient on site support calls as the service person has more details about any fault.
• Reducing the need for site visits in the event of a technical fault through the ability to analyse faults remotely
• Providing the ability for the manufacturers expert in one country and the customer's technical representative on site to all view, analyse and discuss the same technical issues in real time.

This results in reduced maintenance costs and enhanced customer service and support

The Cortexo LiveHMI monitoring solution provides a Data Analysis benefit to the Distributor by:

• Providing a centralised database of performance information

This enables better decisions on new technologies

The Cortexo LiveHMI monitoring solution provides for greater End Customer Satisfaction benefit to the Distributor by:

• Providing a mechanism to identify and resolve issues before a customer reports them
• Making it easier and more efficient to carry out proactive maintenance

This creates customer loyalty, reduces customer turnover and promotes sales through word of mouth

The Cortexo LiveHMI monitoring solution provides a Power Distribution Management benefit to the Distributor by:

• Providing a mechanism to remotely alter parameters on the microCHP unit to maximise efficient power generation
• Provides a mechanism through open standards to link into future Smart Metering devices

This enables a power company with a large number of microCHP units to provide real time load management increasing efficiency and reducing waste.

The Cortexo LiveHMI monitoring solution provides a Marketing benefit to the Distributor by:

• Demonstrating product capability in the field
• Demonstrating product acceptance in the market
• Demonstrating measurable environmental credibility
• Demonstrating environmental compliance
• Demonstrating commitment to the environment.

This results in availability of better market information and assists in generating greater demand