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Downstream

09

Mar 2015

Downstream

Last week (Wed 4th/Thu 5th March) the electricity industry met for its annual conference, Downstream. I’ve been attending these conferences since they started and this one was the most enlightening of the lot. The presenters, mainly heavy hitting utility CEO’s and industry players, were quite forthcoming on their views and opinions. This was in great contrast to last year when an election was looming as well as stock market floats of some of the bigger players. It was great to see one CEO saying how much we confuse customers with complex billing structures while another said consumers weren’t interested in information, they just wanted to know how to pay and when...

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12

Feb 2015

Paranoia to be taken seriously

I was amused and frustrated while in Auckland today, my rental car had a limited number of radio stations to choose from and so I was on a well known talk back radio station (not my normal choice but my favourite station was not selectable) and the topic was the Privacy Commissioners warning to Utilities about smart meters. Earlier in the day the Privacy Commissioner had released a memo responding to complaints from the public about smart meters and the data they collect. The talk back host was waxing lyrical about the slippery slope to big brother and before you could say paranoia, callers quoting “facts” about physical harm, excessive bills...

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27

Jan 2015

Access to meter data – a good start…

The year has got off to a good start for consumers. The Electricity Authority has just released its decision on giving householders access to their consumption data, which is actually a big deal! The Authority is changing the rules so that; (a) retailers must provide up to 24 months of consumption data if requested by a consumer or the consumer’s agent (b) there must be a process for providing and exchanging consumption data (c) there must be a standard format to exchange consumption data (d) when making consumers’ electricity consumption data available to them, retailers must protect consumers’ privacy.  This is great news for average homeowners who want to know...

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Welcome to the new Cortexo website!

23

Jan 2015

Welcome to the new Cortexo website!

We have a new identity! We have had a facelift! We have started the new year by changing the way we display our services, I hope we have made it easier for visitors to find information on residential, commercial and industrial energy control. We will be releasing some new services on our “smart energy platform” this year and will will keep the website updated with information about the new services. Its my bet that this year will also bring in major changes to the way electricity is billed to consumers and so visibility and simplicity are two things we want to ensure that Cortexo promotes. I hope you will find that our regular blogs help...

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