Distributors


How our service helps distributors

Outages

Reduce your call center costs by using Cortexo services to keep your customers in the loop when an outage affects their supply. Identify isolated network faults quickly by allowing your customers to respond to alerts with confirmations or continued supply problems.


Smart meters

Smart meters allow you to provide your customers with retailer independant. consumption information.

More current and relevant information about their energy use helps them make smarter decisions about their use of power. These decisions help them save money, achieve more efficient use of the network and have less impact on the environment.


Demand response

Cortexo increases the visibility of high demand periods on your network by providing digital services to your customers.


Customer engagement

Distribution companies are hidden from their customers because of the customers relationship with their Retailer.
This lack of transparency makes it difficult to communicate information on pricing methodologies or new services directly to the customer



How distributors can benefit from our service

  • Outage maps and affected areas
  • Intelligent fault alerting
  • Confirmed service restoration via responses
  • Reduced churn
  • Increased likelihood to recommend
  • Reduction in bill debt
  • Reduce costs by running appliances at cheaper times
  • Smooth the peaks in network demand
  • Earn revenue by participating in events from the System System Operator
  • Clearly show how distribution charges are calculated for their property
  • Explain complex pricing methodologies like capacity pricing
  • Show how saving can be made by avoiding consumption in peak periods
  • Promote new products and services directly to an engaged consumer